Policy and service conditions

Policy

The daily fee for every self-catering apartment includes VAT, Wi-Fi, DTT decoder, hair-drier, towels (1 bath towel, 1 hand towel, 1 small towel per person and 1 foot towel per apartment) bed sheets and air conditioning (if present). The mandatory fee to be paid on site for final cleaning and for any cleaning or bed and bath linen change required is 15 euros per apartment. Kitchen and kitchen tools must be left clean before departure and rubbish removed. If not, 100 Euro will be deduced for a professional extra cleaning. From 01/10 to 30/04, heating is provided on request for a daily supplement of 15 euros. Small pets are welcome with a supplement of 7 euro a day per pet. Check-in is between 3 P.M. and 7 P.M. Check-out is between 8 A.M. and 10 A.M. For arrivals at different times, an advance notice is required to arrange the keys’ delivery. We also require a damage deposit of 150 Euro in cash or by credit card. This deposit will be refunded after the check-out inspection has been completed. In case of early departure or departure outside the reception opening hours, we will refund the cash deposit by a bank transfer after the inspection of the apartment deducting the commission charges.

Cancellation Policy

From 18th September 2018 to 14th June 2019 included and from 14th September 2019 to 10th January 2020 included cancellations made 5 days before the date of arrival will not be charged. For cancellations or changes made after this term, one night’s stay will be charged. No shows are charged at the price for one night. Changes or cancellations are not permitted from the arrival date. From 15th June 2019 to 13th September 2019 included cancellations made 14 days before the date of arrival will not be charged. For cancellations or changes made after this term, 50% of the entire amount of the booking will be charged. No shows are charged at 50% of the entire amount of the booking. Changes or cancellations are not permitted from the arrival date.

Rental Agreement Residence Le Dune and Residence Le Villette