Policy and service conditions

Policy

The daily fee for every self-catering apartment includes VAT, Wi-Fi, DTT decoder, hair-drier, towels (1 bath towel, 1 hand towel, 1 small towel per person and 1 foot towel per apartment) bed sheets and air conditioning (if present). The final cleaning fee of 15 Euro per apartment must be paid for each stay. Kitchen and kitchen tools must be left clean before departure. If not, 100 Euro will be deduced for a professional extra cleaning. Small pets are welcome with a supplement of 7 euro a day per pet. Check-in is between 3 P.M. and 7 P.M. Check-out is between 8 A.M. and 10 A.M. For arrivals at different times, an advance notice is required to arrange the keys’ delivery. We also require a damage deposit of 150 Euro in cash or by credit card. This deposit will be refunded after the check-out inspection has been completed. In case of early departure or departure outside the reception opening hours, we will refund the cash deposit by a bank transfer after the inspection of the apartment deducting the commission charges.

Cancellation Policy

From January 1,2017 to April 14, 2017, from April 22, 2017 to June 9, 2017 and from September 23, 2017 to December 31, 2017 no penalty will be applied for cancellations up to 5 days before arrival. Outside these periods, later cancellation or no-shows will be charged with the first night. Please note that no change or cancellation are possible after the date of your arrival. From April 15, 2017 to April 21, 2017 as well as from May 10, 2017 to September 22, 2017 no penalty will beapplied for cancellation up to 15 days before arrival. Outside these periods, any changes or cancellation will be charged with 30% of the total booking amount.Please note that no change or cancellation are possible after the date of your arrival.

Rent Agreement Residence Le Villette